Pet Sitting Agreement

This agreement was made and entered into this {DAY} day of {MONTH}, {YEAR} by and between Pet Lovers, LLC dba FETCH! Pet Care (hereinafter referred to as “FETCH!”) and {OWNER} Releaser/Indemnitor (hereinafter referred to as “Owner”).

For and in consideration of a set fee to the Owner as specified in FETCH!'s Work Order, FETCH! agrees to provide loving care for the pets specified in such Work Order. Such care includes, but not be limited to, the following: pet care, watering plants as necessary, collecting mail/paper, rotating lights and blinds, and medications as noted on FETCH!'s Work Order. Additional fees may be charged by FETCH! to the Owner for additional services requested by the Owner and noted on FETCH!'s Work Order. There will be an additional late-night charge of $10.00 for requested visits after 9:00 P.M. Emergency calls between Midnight and 6:00 A.M. will be at DOUBLE the listed per visit rate regardless of the cause of the emergency. Owner will provide all food and supplies. FETCH! reserves the right to purchase additional food and/or supplies for pet(s) if needed. Owner agrees to reimburse FETCH! for said additional food and/or supplies which may require FETCH! charging the credit/debit card listed below.

It is understood and agreed between Owner and FETCH! that this agreement contemplates that Owner will be in need of FETCH!'s services from time to time in the future, and it is further understood and agreed that the obligations and covenants contained herein shall apply to each provision of services in the future, without the need of entering into another agreement, unless altered in writing and signed by the parties herein. A new agreement must be executed if Owner moves. Owner will be notified of any price changes prior to new bookings.

It is also hereby agreed that FETCH! will retain keys and any necessary access codes, properly secured, to Owner's property until such time as Owner wishes them returned. No additional fees will be incurred by Owner for the return or replacement of said keys, however there will be a $15 fee charged if FETCH! must pick up or drop off the keys before or after the next service session. Keys will ONLY be returned in person to Owner, to Owner's authorized representative, or by Certified Mail/Return Receipt. FETCH! won't leave the key indoors on the last visit, without written authorization from the Client.

In the event of an emergency involving the health of any pet being cared for by FETCH!, Owner hereby authorizes FETCH! to obtain such emergency veterinarian care by veterinarian specified by Owner for Owner's pet(s) as FETCH! may deem necessary. Owner further authorizes FETCH! to incur veterinarian costs in the name of Owner. Owner agrees to indemnify and hold harmless FETCH! from any liability arising from such veterinary charges. Owner may incur an additional cost if FETCH! must transport pet(s) to the veterinarian or wait at the veterinarian's office. Unless specified in writing by Owner in the Client Information Sheet, Owner warrants that its pet(s) are current with all of their shots and vaccinations.

FETCH!'s insurance company shall be wholly liable for all claims of injury, death, damage or loss to Owner's pet(s) or property. As further consideration for the services rendered, Owner agrees to waive and release FETCH! and/or their representatives from any claim for injury, loss, and/or death of Owner's pet(s) and from any claim for loss and/or damage to Owner's property including, but not limited to, that caused by Owner's pet(s). Owner agrees to be responsible for any claim for injury, loss, and/or death of a representative of FETCH! caused by Owner's pet(s) and/or Owner's property. Owner agrees to be responsible for any damages done at home of any FETCH! representative by Owner's pets at time of boarding, day or evening care performed at the home of FETCH! representative. If Owner specifically requests that their dog be walked/exercised off-leash, Owner agrees to reimburse FETCH! for up to $500 insurance deductible if a claim is to be submitted for injury/damage sustained while their dog was off-leash. Owner agrees to contract work directly through FETCH!, and not privately with any FETCH! representative, during and for a period of two years following the last date of service performed by any representative of FETCH!.

To ensure every Client/Pet Owner receives guaranteed high-quality Pet Care each and every time they receive service from Fetch! Pet Care, we make finding and hiring quality pet sitters one of our most important and highest priorities. As such, it requires a large amount of expense, time, and resources for Fetch! Pet Care to find and keep quality, experienced pet sitters. Because of this, Fetch! Pet Care cannot allow Clients/Owners to solicit, nor hire those pet sitters outside of Fetch! Pet Care for work related, or not related to Pet Care without requiring a Placement and Referral Fee to be paid to Fetch! Pet Care by Client/Owner. As such, the Client/Owner agrees to pay a Placement & Referral Fee to Fetch! Pet Care if Owner directly solicits, employs, or signs an agreement with any Fetch! Pet Care Independent Contractor, former Independent Contractor, employee, or former employee for a period of three hundred sixty-five (365) days following the date which Owner last used said worker, contractor, or employee for services rendered by Fetch! Pet Care. In such instances, the Owner agrees to pay a fee to Fetch! Pet Care an amount of the greater of five thousand dollars ($5,000) OR the amount equivalent to one hundred percent (100%) of all revenues generated by said worker in the previous three hundred sixty-five (365) days from the date of said occurrence as a Placement and Referral Fee. This fee will be charged to the Client/Owner's card on file. If the fee is not paid in full within 60-days, it will be submitted to a collection agency for further action.

For the safety and well being of your pet(s) and the security of your property, third parties are absolutely NOT permitted on the Owner's premises under the terms of this agreement. Therefore, all parties agree that no other person(s), including Owner's friends, family members and other third party contractors, shall have access to Owner's pet(s) and/or property during the dates of service except FETCH! and their representatives. Persons that need to be on the property, will be listed on FETCH!'s Work Order prior to Owner's departure. FETCH!'s insurance company may not be liable for any claim of injury, death, damage or loss to Owner's pet(s) or property if any third parties are on Owner's premises during the term of FETCH!'s pet care assignment.

Pet and home care fees will be incurred by Owner and will be charged by FETCH! to Owner's credit/debit card provided to our office at the completion of all said care listed on the Work Order. A $10 late fee will be incurred if the amount owed is not received by FETCH! within 10 days of the end of the service and will continue each month thereafter until paid. A “Return Check Charge” of no less than $25 will be incurred for all returned checks.

Cancellation policy by service types are as follows:
Ongoing Dog Walks - service canceled 24-hours prior or the walk is fully billable.
On-demand Pet Sitting Visits or Dog Walks – office notified 72-hours prior to first service item or the entire service is fully billable.
Overnight or Boarding Services - office notified 72-hours prior to first service item or the entire service is fully billable.

Pet and home care fees will be incurred by Owner and will be charged by Fetch! Pet Care to Owner's VISA or MASTERCARD credit/debit card listed on their account at the completion of all said care listed on the Invoice. A $20 late fee will be incurred if the amount owed is not received by Fetch! Pet Care within 10 days of Owner's return and will continue each month thereafter until paid.

PARKING POLICY:
All parking fees incurred during the completion of service will be charged to the client.
In the absence of free parking near your home, our employees are instructed to look first for available street parking, then for meter parking, and followed by lot parking. Paid parking will include the length of the service plus 15 minutes to allow the walker/sitter time for walking to and from your home. For example, a 30-minute service would incur a parking fee for 45 minutes of meter time. If there is a minimum time available on a meter or in a lot higher than 45 minutes, that is what we would charge for.
Our goal is to minimize client costs as much as possible and your assistance is greatly appreciated! If any free parking is available (driveways, reserved parking spots, etc.), or if you know of inexpensive lots close by, please let us know. Here is a link to the current Seattle parking meter rates for reference.

Any declaration of dissatisfaction with service and/or request for refund must be done within 5 days after completion of service. Refunds will be determined between both Owner and FETCH! and shall be a reasonable amount within the scope of the total cost indicated in the Work Order.

It is hereby understood that FETCH! will charge the credit/debit card listed below for pet sitting fees and incurred charges. It is also understood that all fees paid are non-refundable, however a non-transferable credit may be issued by FETCH! and held on file for all unused visits for a period of 12 months from the date of notification of cancellation. Owner is responsible for the attorney's costs for any legal action necessary for enforcement of this agreement.

Fuel Surcharge:

Due to the recent increase in fuel across the country, we have made the decision to temporarily include a $2 fuel surcharge to all services we provide beginning 3/20/2022. This amount will go 100% to your pet sitter to offset the rising cost of gas, as they travel to and from your services.